You have a unique Brivity User ID that is used on our end to set features to accounts and route leads. There are times that you also need to know how to find your "code" (or Brivity User ID).

If you're an agent and want your Auth Code for the Brivity Home App for consumers, you can find it quickly in your own Brivity GO App. However, if you're using the link in each contact record to send out the Brivity Home App, you should not need any Auth Code. Simply send the contact your link, and it's designed to push a download of the Home App to their phone *with them auto-logged-in. If there's a request for an Auth Code during that process, ask them to click on the link one more time to be automatically logged into the App.

Below are the steps to find your Auth Code in your Brivity GO App (the App for Agents to use).

In your Brivity GO App

Step 1: Open the Brivity GO App. Click on the (+) sign at the bottom of the screen.

Step 2: Click on the Settings wheel.

Step 3: Your Brivity Home Access Code is at the top. This is also called your Brivity User ID in other applications. It is unique for every Brivity User.


In your Desktop CRM

If you're an Admin that needs access to every agent's Brivity User ID or Auth Code, you can find everyone's through your desktop Brivity CRM.

Step 1: Click on your name in the upper right and select Account, then the tab for IDX Configuration.

Step 2: From the drop-down of agent names, select the agent whose Brivity ID you want to find.

Step 3: Each agent's Brivity ID is hidden in the URL at the top of your browser. It will be a number between /account/ and /idx_configuration.

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